What bothers us is that you are "not a really happy [customer]", yet your reasoning is understandable. Your website issue is covered above in our response to @krobertson. With regards to Email Activity Search: we’re working on making this feature more stable (we’ve brought on a new web architect to help as well) - also, we probably should have released it to a private beta group for testing first. We will be taking a new beta testing approach going forward (planning it now for our new newsletter app). For Heroku: we're close to having a fresh API integration with them, which will be a huge improvement. Future, similar integrations with other hosting services will be much better with a seamless integration process for them and their users. It’s a top priority item for us.