I should follow this up with this: as much as this sucks, and as much as I understand the guy's complaint and don't fault him at all, I don't see how Google can make a special case for him. However, google could look at the general pattern and ask "should we be putting pictures of tragedies up on the first page of results that aren't asking specifically about the tragedy?" That becomes a general algorithm question and not a specific search question.

I don't know enough about Google's internals to know if that kind of semantic information is available, but I trust if anybody could accomplish it, it's them.

I know if I was a parent of a victim of something like Columbine, I wouldn't want pictures of bodies showing up as the first thing 10 years later.