Fix what? Going by what we know, someone has made a claim without anything to back it up. Should we encourage groundless accusations? I'd like to think members of HN would be a bit more intelligent about this sort of thing. Let's try to be a bit more rational about this and not just grab the torches and pitchforks.
If this quote is authentic, her accusations are anything but groundless:
Thanks for writing in. If there is any chance that Rachel will receive spam from a stalker on her project, she should not create one. We simply cannot allow a project to become a forum for rampant spam, as her past project became. If this happens again, we will need to discard the project and permanently suspend Rachel’s account.
If this quote is fiction, then it will be easy for kickstarter to say so.
"someone has made a claim without anything to back it up" that's true, but neither do any posts in HN. Shouldn't we try to get some attention from Kickstarter and see how it goes?
That's not true. There are many cases of posts coming to HN that have more than italicized text to make its case. We have someone here posting they know here, and indeed has a cyberstalker. That's a step in the right direction, a 3rd party providing information.
And I'm not suggesting, in any way, that KickStarter shouldn't respond (at this point, it would be insane not to).
What I am saying is that we shouldn't be assuming KickStarter is in the wrong at that this Rachel has been 100% honest and has told the complete story. That is all.
Rachel Marone here. You know it's me and valid because it's in italics, and that makes it true. Anyways, everything I posted on my blog is a lie. Just wanted to say that.
It would be very odd indeed if kickstarter are in a position to deny the email quoted on Rachel's website. I.e. if it is as fake as the one above. That would be her throwing whatever reputation she has away.
But I would be happier if they can confirm or deny it. No doubt they will be pressed to do so in the next few days, and a fuller picture will emerge.
> That would be her throwing whatever reputation she has away.
I'm not sure anything they say would make a difference. Personally, I inclined to believe what she's saying is true, but I believe there is more to the story that impacts what has been said already. Believing that, it would be unfair of me to suggest anything one way or the other.
Sure kickstarter are likely to say that - what choices have they got? If they can;t deny, either they must say "we screwed up, we'll change", or spin it as "there's more to it than that".
The second option is by far the easier (psychologically and materially), but they may be forced to do the first eventually anyway.