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Empathy is great but you need to understand cognition otherwise the empathy will be misplaced.

How is this code going to appear or show up for someone whose boss is breathing down their neck, or who is fixing a production problem at 2 am? You don’t know how valuable that answer is until you actually need the answer, and then you’ll pay a lot for it. If you can find someone who knows how to do it. Few people do.



A lot of that is just experience from practice. If a person has solved a given problem before they will be able to do it faster the next time.

Another part of that is simply being hypo neurotic, low fear. If a person is hypo neurotic those conditions are just not stressful at all. For example being shot at by a violent aggressor is stressful but not writing code at a different time of day. It’s hard to explain unless you are that person or personally know someone who is. It’s also apparently a massive gaping hole in psychology. Neuroticism is generally viewed as negative, so the less of it the better. That does not account for the extreme states, that bottom 2%.




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